Branch Instant Issuance refers to the process of personalizing and issuing a card upon request. It typically takes place at distributed customer service points where card requests are received, such as:
As consumer preferences evolve and new channels emerge, bankers must consider the role of its branches with the emergence of instant card issuance, especially debit cards. A game-changer for financial institutions, instant issuance offers a great opportunity to transform the branch into a super customer service center, thus improving customer loyalty and profitability.
Improved customer experience : Account holders receive personalized cards instantly, without waiting days or weeks for the card to arrive in the mail/courier.
Competitive advantage : Instant Issuance delivers speed, convenience, and value to cardholders, services that align with their lifestyle.
Reduced costs : With Instant Issuance, institutions no longer need to issue temporary cards or handle 'rushed' card orders, eliminating expenses typically associated with packaging and shipping and handling.
Enhanced security : Advanced technologies make instant issuance fully compliant with security requirements while reducing the risk of cards being lost or stolen in the mail
Revenue opportunities : Offering an "instant" solution for a small fee has created additional revenue streams for some institutions, thus turning branches into profit centers.
The branch Instant Issuance solution : Enables EMV Compliant smart card issuance instantly from bank branches. Alliance Network works closely with Machine suppliers like Matica, NBS and CIM and offer Banks a complete end to end Instant Issuance solution.
Magnetic Stripe Cards
IC/EMV Chip Cards